Olusegun Ige. BSc,MCP

Head, Training & Business Development

Olusegun Ige. BSc,MCP

Olusegun Ige is an Information Technology Enterprise and Customer Experience Specialist. He has more than 12 years' experience in computer solutions, customer service and experience management. He started his career with Panabiz International, the Panasonic customer service centre in Nigeria as a customer service engineer, and later moved to a lead role position within the same organization. He moved from Panasonic to join BEC Suites, hospitality and logistic company as Head of ICT Facility Management.  In January 2009, Olusegun joined Dataflex Nigeria Limited as a contract partner where he was given the opportunity to work with the team that handled the Nigeria-Mid Africa Information Technology helpdesk project of Chevron Nigeria Limited for 9 years. During his contract period with Chevron, he worked at the NMA-IT Helpdesk with profound focus on customer service, complaints handling and incidence resolution, process improvement, change management, service delivery and personnel training. He has a wide experience in infrastructure service delivery, business needs analysis, root cause analysis, customer engagement and experience management.

He holds a Bachelor of Science degree in Electronics & Computer Engineering from Lagos State University in 2001. He is a certified Microsoft professional. He has attended diverse training, seminars and workshops on Customer Service Management, Business conducts and ethics, Information Risk Management, Data Privacy, Information Technology Infrastructure Library, Lean Six Sigma and Cloud Computing.

Olusegun joined the Rotary Club international’s family as an Interactor while in secondary school. He is the chartered secretary of Rotaract Club of Epe Campus, Lagos State University (Year 2000) and the Lead the Way President of Rotaract Club of Gowon Estate, 2006.

Olusegun is also a member of Junior Chamber International, Ota Chapter, Ogun State, as an active citizen, he is a graduate of The 19th Junior Chamber International Leadership Academy (2016). He has served JCI Ota in the capacity of Director of Project and Training.

Olusegun delivers his great experience with high sense of integrity and exceptional entrepreneurial drive.

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